Privacy Policy

Vela Solaris takes the protection of your data very seriously and treats personal information confidentially and in accordance with legal norms.

Please bear in mind that the transfer of data through the internet is generally prone to flaws in security. A comprehensive protection against access by third parties is not possible.

Treatment of personal information

Personal information is any and all data which can be used to identify you and which can be traced back to you – for example your name, your e-mail address and telephone number.

In the course of the visit of our web site, Vela Solaris only uses and passes on your personal information if this is allowed by law or if you consented to this data collection. This consent can be revoked at any time and can also be declared electronically.

We store your personal user information (such as name, e-mail-address, postal address, phone number etc.) only insofar as this is necessary to offer you the services we offer. We obtain this data, for example, if you send us an e-mail or register on our website to receive goods or services or you consent to the collecting, processing and using of your personal information by expressly providing us with this data using our website.

If you use some of our services, such as a registration, placing an order, signing up for events, using test versions or when you ask us to get in touch with you, you will be asked to give us certain personal information (like name, e-mail-address, postal address, telephone number etc.) by entering it into our website. Naturally, it is up to you if you choose not to give us that information. However, in this case, we are unable to offer you the products, services or information that you request from us.

Personal information is collected, processed and used by us insofar as this is necessary to give you the services we offer, but also to check whether you have the right to access protected websites, to register you, to establish the contact you requested with you or to provide you with the goods, services or information you requested from us. Additionally, we might use this data for the purpose stated in the relevant input field, if you consent to that use. We will not pass on personal information that has been provided to us to external third parties (individuals or companies) without your consent.

Upon request, we will let you know what personal information we have stored about you, free of charge. As a matter of course, you will have the possibility to correct any mistake, update outdated information or let the data stored be deleted. Additionally, you can revoke your consent to the collection, processing and using of your personal information at any time with immediate effect for the future.

Access Data

You can access our web site without providing personal information. In that case, we will not collect personal information from you. We will, however, gather access data in so-called server logfiles which are transferred by your web browser automatically, they include name of the download file requested, web site visited before, date and time of your access, browser type used, operating system used, web service provider used, IP-address used etc. These data are gathered for the sole purposes to ensure the smooth operation of the web site, analyze possible errors and improve our web services. They do not enable us to trace the data back to you.

Cookies

This web site uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the usability and security of this web site.

Standard browsers offer the option to deny the use of cookies. Notice: we cannot guarantee that you will be able to use all features of this website without limitations if you choose to deny the use of cookies.

Google Analytics

This web site uses the “Google Analytics” services offered by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to analyze the use of its web site by its users. This service uses Cookies – Text files which are stored on your device. Information gathered by these cookies are generally transferred to a Google server in the USA and stored there.

This web site anonymizes IP addresses. IP addresses of users within EU and EEA member States are truncated. This truncation makes the tracing back of your IP address to you impossible. In the course of the agreement on data processing into which the operator of this web site has entered with Google Inc., the latter will use the information gathered to evaluate your use of the website, to compile reports on website activity and to provide other services regarding website activity and internet usage.

You have the option to prohibit the storage of cookies on your device by setting an option to that effect in your browser. We cannot guarantee that you will be able to use all features of this website without limitations if you choose to deny the use of cookies.

Additionally, using a browser plug-in you can prevent that the information gathered in cookies (including your IP address) will be sent to Google Inc. and subsequently used by Google Inc.. This is the link that will lead you to the respective plug-in:  https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, you can click on the following link to prevent Google Analytics from collecting data about you within this website:
Click here to Opt-Out

More information on the use of date by Google Inc. can be found following this link:  https://support.google.com/analytics/answer/6004245?hl=en

Newsletter

You can use our web site to subscribe to our newsletter. For this, we would need your e-mail-address and your consent to receiving the newsletter.

In order to calibrate the information we offer to you, we collect and process additional data that you can choose to give us regarding your fields of interest.

As soon as you have signed up for our newsletter, we send you an e-mail confirmation including a link for you to click on, confirming your subscription.

You can cancel the subscription to our newsletter at any time. Please send your cancellation request to info@velasolaris.com. We will subsequently delete all your data relating to the dissemination of our newsletter.

We use the services of Mailchimp for our newsletter. The data you provide (e-mail-address, name etc.) and the subscription to our newsletter are stored by Mailchimp in the USA (for further reference, please look at the Privacy Policy of Mailchimp). Mailchimp is currently certified under the Privacy Shield.

Your rights: information, correction, deletion

As a user, we will provide you with information on which personal information about you was stored by us, upon your request and free of charge. Unless your request collides with a legal requirement to store data (such as data preservation), you have the right to have erroneous data corrected and to have your personal information blocked or deleted.

How to reach us:

Vela Solaris AG, Ph. +41 55 220 71 00, info@velasolaris.com