Discover our new support page

We are pleased to present our new support page: https://www.velasolaris.com/support/?lang=en! We have completely redesigned it over the last few months. At Vela Solaris, we always strive to provide you with the best possible service. Our support page is designed to give you quick and convenient access to all the information you need. In addition to English and German, we also offer content in French (https://www.velasolaris.com/guide-de-lutilisateur/?lang=fr).

What can you find on our new support page?

1. extensive knowledge database: Our knowledge base is your first port of call for answers to frequently asked questions. Here you will find detailed articles and step-by-step guides on a wide range of topics, from installing our software to specific use cases.
2. documentation and manuals: All our manuals and technical documentation are now accessible in one central location. Whether you are looking for the user manual for the latest version of our software or technical specifications, you’ll find them here. The content can also be searched using a simple keyword search.
3. video tutorials: For visual learners, we offer an extensive collection of video tutorials. These short videos show you how to get the most out of the Polysun software and guide you through more complex functions and features.
4. software updates and downloads: Always stay up to date! Check our support page for the latest software updates and download the latest version to ensure you always enjoy the best possible performance and security.
5. training programs: We also offer comprehensive training programs to help you get the most out of our software and tools. Our training programs include both online webinars and face-to-face workshops tailored specifically to your needs. Expand your knowledge and maximize the efficiency of your projects with our professional training courses.

Visit our new support page at https://www.velasolaris.com/support/?lang=en and discover all the possibilities we offer.

We are here for you:

If you have a question that is not covered, you can reach out directly to our dedicated support team at info@velasolaris.com.

We will get back to you as soon as possible to help you further. We will also endeavour to add any missing content to the support page. Please let us know if you would like any additions.

We look forward to your feedback and are always available to answer your questions.